WHAT AWAITS?

Yes. Shai Echelon Studios is committed to providing professional services. All services are performed by a licensed beauty professional with ongoing education and training to ensure clients receive safe, high-quality care.

To maintain a relaxing environment and ensure the safety of all guests, we kindly ask that you attend your appointment alone. Children, additional guests, and pets are not permitted unless otherwise approved in advance.

We accept major credit/debit cards, cash, and Zelle. Payment is due at the time services are rendered unless otherwise specified.

We kindly ask that any cancellations or appointment changes be made within the required notice period outlined below.

Cancellation:

- Should you need to cancel or reschedule your service, a 24-hour advance notice is required.

- Cancellations or reschedules made the day of your appointment will result in forfeiture of the retainer fee, and a new retainer is required to book or reschedule future services.

- Appointments may be canceled or rescheduled directly through the link provided in your confirmation email.

⸻

No Call-No Show:

- No-call, no-show appointments will be charged the remaining balance of the appointment and may be restricted from future booking.

⸻

Late Policy:

- A 15-minute grace period is permitted. Arrivals beyond this window will be canceled, and the retainer forfeited.

Some of our FAQ's and preparation guide can be found on Our Services page! You will also receive an email right after booking on how to prepare for your appointment as well.

Yes, it is required if it is your first time booking with us. Your consultation form will be sent in your confirmation email immediately after booking.

Please take the time to fill this form out at least 24 hours prior to your appointment.

If you're unsure which service best fits your needs, we recommend reaching out to us via email at shai.echelon@gmail.com or via phone at 678-242-9801 before booking. We'll be happy to guide you toward the service that aligns with your goals and expectations.